Services
In addition to software products and systems we also provide comprehensive support for all aspects of the implementation and operation of the NATO Codification System
We aim to take exceptional care of you from the first phone call until everything is up and running in accordance with your needs and wishes. We believe this attention to detail and close personal contact is the only way to achieve mutual success.
Consultations and training of the NATO Codification System
We are proud to be the world leader in information systems for codification. We have expert knowledge of the NATO Codification System (NCS) and over 35 years of experience developing information systems for military logistics.
- National Codification Bureau consultancy (establishing and development of the bureau, support at the customer’s site or remote)
- Optimizing Policies and Procedures
- Data cleansing – putting current data on material in order
- Support during transition to TIER 2 and during NCS Compliance tests
- Tailor-made NATO Codification System trainings
- Co-organisation of NCS College international trainings
Complete support in the implementation and operation of our information systems
Exquisite care of defence department has been the base of our partnerships in more than 22 countries on 5 continents. The key support is Help Desk which is available for users of our systems 24/7. We bring our own analyses and suggest new solutions leading to individual adjustments and development of our information systems for customer needs.
- Recommendation or supply of necessary hardware
- System installation
- Transmission of data from other systems
- Information system implementation support
- Information system new versions’ installation support
- Consultancy and methodical support to information system operation
- Operated information system monitoring
- Training of lecturers and end users
- Training of administrators
- Regular updates and new versions
- Operational environment upgrade support
- Information system integration with the related IS (creation and maintenance of interfaces)
- Adjustments resulting from changes of standards – guaranteed compatibility with NATO standards
- User and administrator support via JIRA Service Desk, by e-mail or telephone
Codification agency
AURA codification agency provides services related to cataloging of property.
- searching for information on whether the product has already been catalogued (screening)
- processing of basic data for cataloging (ZDK)
- processing of draft codification data of a product (NKDV)
- processing the request for NCAGE assigning
- seminars, consultancy, methodical help
Our codification agencies
